4 Leading E-Commerce Innovators to Add to Your Portfolio In 2022
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Over the last two years, the e-commerce industry has grown dramatically as online shopping platforms helped small and large retailers in dealing with pandemic-related challenges.

The spread of Covid-19 fueled the growth of the industry as people around the world had to rely on online platforms to order essential items in the face of mobility restrictions and social distancing measures introduced to curb the spread of the virus. Many recent studies show that online shopping slowed in 2021 after an unprecedented increase during the lockdown phase in 2020, and e-commerce spending is predicted to stabilize in 2022. This does not, however, imply that the industry will grow at unappealing rates in the years ahead.
In 2020, a record number of customers tried online shopping for the first time, and they are anticipated to continue to be in the e-commerce ecosystem in the future due to the ease and convenience of online shopping. Many companies are capitalizing on this trend by embracing digital platforms to boost their sales. E-commerce capabilities enable direct interaction with end-users providing real-time customer insights that allow brands to make strategic decisions more accurately and faster. A large number of data such as website traffic or trending product searches can assist a company in responding directly to a customer’s demands, thereby increasing customer retention and brand value. According to eMarketer, global retail e-commerce sales reached $4.9 trillion in 2021, and online retail sales will hit $5.5 trillion this year, accounting for more than a fifth of total retail sales. Exhibit 1: Worldwide Retail E-commerce Sales

The increased usage of smartphones, laptops, and tablets to access e-commerce portals around the world is propelling the sector forward. Retailers and customers are increasingly using mobile shopping apps, which is a trend to reckon with. According to Statista, in 2022, smartphone retail e-commerce sales will pass $432 billion, and the growing influencer community on popular social media platforms will further fuel the adoption of e-commerce. Given this promising outlook for the industry, it would be reasonable to expect e-commerce category leaders to deliver handsome investment returns in the future. Below are 4 companies that are on the right track to enjoying long-lasting competitive advantages that could help them earn economic profits in the future.